Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Dean & Leanne Brisbane. By placing an order, you agree to the terms outlined below. For any questions, please contact us at info@deanleannebrisbane.com
1. Applicability
By placing an order through our website, you confirm that you have read, understood, and agree to these Terms & Conditions in full.
2. Product Information
We do our utmost to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, occasional typographical errors or inaccuracies may occur. We reserve the right to correct any errors without prior notice.
3. Ordering & Payment
Orders are processed upon receipt of full payment. Available payment methods may vary depending on your location. Customers are responsible for checking which payment methods are available in their region before placing an order.
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier and delivered via trusted shipping carriers
5. Returns & Cancellations
Please refer to our separate Return Policy for full details on returns, exchanges, and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if tracking confirms that the package has been delivered to the address provided. Please ensure your shipping address is entered correctly before completing your order.
7. Intellectual Property
All content on our website, including but not limited to texts, photographs, and logos, is the property of Dean & Leanne Brisbane and may not be used, copied, or reproduced without our prior written permission.
8. Complaints
Complaints can be submitted in writing to info@deanleannebrisbane.com. We aim to respond to all complaints within 5 business days.
9. Applicable Law
These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the jurisdiction of the Australian courts.