Shipping & Delivery
At Dean & Leanne Brisbane, we strive to deliver your order as quickly and accurately as possible. Below you will find all the information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive a confirmation email containing your tracking details so you can follow your order every step of the way.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be subject to delays during peak periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our supplier and delivered via trusted shipping carriers including Australia Post. Please be aware that customs fees may apply depending on your delivery location.
Shipping Costs
Shipping costs are calculated at checkout and depend on the weight of your order, the destination, and the selected shipping method. We aim to offer competitive shipping rates to ensure the best possible experience for our customers.
Shipping Responsibility
- If tracking information confirms that your package has been delivered, responsibility for the parcel transfers to the customer.
- Please ensure your delivery address is entered correctly before completing your order. Any address errors must be reported within 24 hours of placing your order.
- We strongly recommend keeping an eye on your tracking information after dispatch.
Contact
For any questions regarding shipping or delivery, please don't hesitate to reach out to us:
Email: info@deanleannebrisbane.com